Skill description

Communication skills are essential for for young people to survive, thrive and grow. Communication skills help young people to socialise, meet new people, make new friends, maintain existing friendships and develop positive relationships with others in their lives. Improved communication skills enable young people to speak, present and perform in front of others and share their thoughts and ideas in writing. Communication skills apply both online and offline and include young people’s ability to use technology safely and appropriately to navigate the world they live in. 


Communication involves:

  • Sharing ideas and information using a range of methods – verbal and written; online and offline
  • Expressing thoughts and feelings – online and offline
  • Listening to others
  • Speaking in front of others – presenting and public speaking
  • Persuading others – constructing and defending an argument
  • Negotiating with others
  • Working with technology – using it safely, effectively and appropriately


Skills Mapping


How might a young person develop this skill? 

Youth work provides specific and structured skills development opportunities for young people to develop their communication skills. This might include communicating online, safe use of social media or youth literacies to improve reading and written communication.    

Opportunities to develop communication skills are also embedded in youth work more generally. Young people are encouraged by youth workers and their peers to share their thoughts and opinions and listen to the views of others. Youth workers model effective and appropriate communication and foster this in the young people they work with. 

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